Knowledgebase

Return Policy

Warranty

    Warranty: the guarantee of our most products is one year. We say most , becasue some tools like, for example IBM T30 laptop is second-hand product, ... more info

Return policy

      ccWe promise to obey the return policy when the item has the problem bellow, but you must sent back the item after we knowing your problem and ... more info

Time of Return & Refund

    1.Return and full refund    Products with quality problem in 10 days (from the date products were received)  can be returned and ... more info

Return for repair

    if your products  damaged after using if for  some time and need repair, we will provide repair service for you. Please contact with our ... more info

Refund Policy

    After we get your item return to us and confirm  the item is in good condition, we will issue your refund according to our policy within 3 ... more info